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Data protection

The person responsible for data processing is:
Chapati-Design GmbH
Storkower Stra;e 113
Berlin
Germany
info@chapati.de

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Phone: 49 (0) 30 – 27571310 – 0

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time you access a website, the web server automatically saves only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data will be deleted at the latest seven days after the end of your visit to the site.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy statement, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact them as described in this privacy statement.

2. Data processing for contract processing, contacting and opening a customer account

We collect personal data when you voluntarily provide it to us in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such because in these cases we need the data to process the contract, to process your contact or to open the customer account and you cannot complete the order and/or open the account or send the contact without providing it. Which data is collected can be seen from the respective input forms.
We use the data you provide to process the contract and handle your enquiries in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 S. 1 lit. c DSGVO, unless you have expressly consented to a further use of your data pursuant to Art. 6 Para. 1 Sentence 1 lit. a DSGVO or we reserve the right to use data in a more extensive manner, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account.

We use merchandise management systems of external service providers for order and contract processing. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

3. Data processing for the purpose of shipment processing

For the purpose of contract fulfilment pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

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 Data transfer to shipping service providers for the purpose of shipping notification

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If you have given us your express consent to this during or after your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination. -The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

For the processing of payments in our online shop, we work together with these partners: Credit institutions, payment service providers

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4.1 Data processing for transaction handling

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this privacy policy.

4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes

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Where applicable, we provide our service providers with further data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of contested payments, accounting support). Pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in our protection against fraud and in efficient payment management, which are overriding in the context of a balancing of interests.

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4.3 Credit assessment

If we make advance payments, e.g. in the case of purchase on account, we obtain an identity and credit check from specialised service providers (credit agencies). For this purpose, we transmit your personal data required for a credit check to the following company(ies):

Creditreform Boniversum GmbH
Hellersbergstra;e 11
41460 Neuss
Germany

This serves to protect our legitimate interests in the context of a balance of interests pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO to assess the creditworthiness and willingness to pay of our potential customers in the run-up to the conclusion of the contract and thus to avoid purchase price defaults, and is necessary for the conclusion of the contract pursuant to Art. 22 Para. 2 lit. a DSGVO. Reasonable measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and contest the decision by contacting the contact option described in this privacy statement. After the contract has been completely fulfilled, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

4.4 Involvement of collection service providers

We will pass on your data to a commissioned collection service provider if our payment claim has not been settled despite a previous reminder. In this case, the debt will be collected directly by the collection service provider. This serves to fulfil the contract in accordance with Art. 6 Para. 1 Sentence 1 lit. b DSGVO as well as to protect our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 Sentence 1 lit. f DSGVO.

5. Advertising by e-mail

5.1 Email newsletter with registration

If you register for our newsletter, we will use the data required for this purpose or separately provided by you in order to send you our e-mail newsletter on a regular basis on the basis of your consent pursuant to Art. 6 Para. 1 S. 1 lit. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the list of recipients unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.

5.2 Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact them as described in this privacy statement.

6. Cookies and other technologies

 General information

To make visiting our website more attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us to recognise your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping basket function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping basket). This serves legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO, you can withdraw your consent at any time by sending a message to the contact option described in the data protection declaration or

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7. Use of cookies and other technologies for web analysis and advertising purposes

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If you have given your consent to this in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we use the following cookies and other technologies from third-party providers on our website. After the end of the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information including the basis of our cooperation with the individual providers can be found in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact them as described in this privacy statement.

7.1 Use of Google Services

We use the technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland („Google“), as described below. The information automatically collected by Google technologies about your use of our website is generally transmitted to and stored on a server operated by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be truncated before being stored on Google servers by activating IP anonymisation. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise specified for the individual technologies, the data processing is based on an agreement concluded for the respective technology between jointly responsible parties pursuant to Art. 26 of the Data Protection Act (DSGVO). Further information on data processing by Google can be found in the Google Privacy Policy.

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 Google Analytics

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For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. As a matter of principle, your IP address will not be combined with other Google data. Data processing is carried out on the basis of an agreement on commissioned processing by Google.

 Google Maps

For the visual presentation of geographical information, Google Maps collects data about your use of the Maps functions, in particular your IP address and location data, transmits this data to Google and subsequently processes it. We have no influence on this subsequent data processing.

 Google Fonts

For the uniform presentation of the content on our website, data (IP address, time of visit, device and browser information) is collected by the script code „Google Fonts“, transmitted to Google übmitteln and then processed by Google. We have no influence on this subsequent data processing.

 YouTube Video Plugin

For the integration of third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode used by us, transmitted to Google and subsequently processed by Google only if you play a video.

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7.2 Use of Facebook services

 Use of Facebook Pixel

We use the Facebook Pixel within the framework of the technologies of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland („Facebook“) presented below. The Facebook pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables your browser to be recognised when you visit other websites by means of a pseudonymous cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalised and group-based advertising. We have no influence on the data processing by Facebook and only receive statistics compiled on the basis of Facebook Pixel.
The information automatically collected by Facebook technologies about your use of our website is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. The data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information on data processing by Facebook can be found in the privacy policy of Facebook.

7.3 Other providers of web analytics and online marketing services

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8. Social Media

 Our online presence on Facebook, Instagram, YouTube, Pinterest, LinkedIn, Xing

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If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above-mentioned social media, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options in this regard to protect your privacy, please refer to the providers' data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland („Facebook Ireland“) The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook fan page takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here.

Instagram is an offering of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland („Facebook Ireland“) The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram fan page takes place on the basis of an agreement between jointly responsible parties pursuant to Art. 26 DSGVO. Further information (information on Insights data) can be found here.

YouTube is a service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server operated by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Pinterest is a service of Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland („Pinterest“). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland („LinkedIn“). The information automatically collected by LinkedIn about your use of our online presence on Pinterest is usually sent to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, Ireland. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Xing is an offer of New Work SE, Dammtorstraße 30, 20354 Hamburg.

9. obligatory contact tracing within the meaning of the

SARS-CoV-2 Infection Control Ordinance

For the purpose of contact tracing and the traceability of infection chains in the event that at the time of your visit a person should be ill, suspected of being ill,
contagious or an excretor in the sense of the Infection Protection Act, we collect the following personal data from
you: Name, first name, full address or e-mail address, telephone number, period of your stay, and, if applicable, seat or table number.

The legal basis for this is Art. 6 para. 1 lit. c DS-GVO in conjunction with § 3 of the Berlin SARSCoV-2 Infection Protection Ordinance.


Your data will be processed exclusively for the purpose of contact follow-up and not for other purposes such as advertising. Your data will only be forwarded to the relevant health authority for the purpose of contact tracing if there is a corresponding temporal and geographical connection with your visit to us.

Our data will only be processed for the purpose of contact tracing and not for other purposes such as advertising.

Only the following internal recipients have access to your data:

  • Employees of the respective shop for which you have booked an appointment
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  • System administrators of our website
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Your data will be destroyed four weeks after your visit.

You are not obliged to provide your details, but without collecting your contact details you cannot be granted access.

10. Contact options and your rights

As a data subject, you have the following rights:

  • In accordance with Art. 15 DSGVO, you have the right to request information about your personal data processed by us to the extent specified therein.
  • In accordance with Art. 16 DSGVO, you have the right to demand the correction of inaccurate or incomplete personal data stored by us without delay.
  • In accordance with Art. 17 DSGVO, you have the right to demand the deletion of your personal data stored by us, unless further processing is required.
    • for the exercise of the right to freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest or
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    • for the assertion, exercise or defence of legal claims is necessary;
  • In accordance with Art. 18 DSGVO, you have the right to request the restriction of the processing of your personal data, insofar as
    • you dispute the accuracy of the data;
    • the processing is unlawful, but you object to its deletion;
    • we no longer need the data, but you need them for the assertion, execution or defence of legal claims or
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    • You have objected to the processing pursuant to Art. 21 DSGVO;
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  • In accordance with Art. 20 DSGVO, you have the right to receive your personal data that you have provided to us in a structured, valid and machine-readable format or to request that it be transferred to another controller;
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  • In accordance with Article 77 of the GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, or if you would like information about, or wish to correct, restrict or delete data, or would like to withdraw your consent or object to a particular use of your data, please contact us directly using the contact details in our imprint.

Right of objection
Insofar as we process personal data as described above in order to protect our legitimate interests as described above, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons relating to your particular situation.

The right of objection is only valid if there are reasons relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.

This does not apply if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for that purpose.

 

 Stand: 04.03.2021

Privacy statement created with rechtstexter.de.

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